POLICY

SHIPPING

All orders are shipped on Monday and Tuesdays on the following week. Please allow up to 1-2 business days to process your order after your payment is cleared. After processing it will take 2-3 business to receive your package. You will receive your tracking number via the email or phone number provided.

PLEASE READ

When providing your shipping address, please make sure the address is correct. If we ship out your product and the shipping address provided was incorrect, we are not liable for the lost of your merchandise. You must contact the shipping provider and handle the issue on your own. 

Standard Shipping - $8

RETURNS

Please insure that you are truly interested in our product before purchasing. We do not offer refunds because of COVID-19.

If you wish to return an untouched item there is a 30% restocking fee per ORDER after 5 days.

If you wish to return an item before its sent out to you within 5 days you will be charged a 15% Inconvenience fee. 

Preordered items are custom made and cannot be returned or exchanged.*

Before using your products, please inspect the product thoroughly to ensure you have received the correct item. We encourage you to thoroughly inspect and examine the items without manipulating / using them. The only exception to this is receiving the incorrect order.

We will not offer refund / exchange or any type of accommodations for items that you have altered on your own. If you would like to return the items to us, it must be in it's original state. You will get a full refund on your items without sales tax included.

We do offer replacements for product that is defective. We find that we have very low return rates and we are proud of the high quality products that we offer. If you mistakenly receive items that are defective please contact us with pictures and videos proving that the items you received are of poor quality. When you send the pictures/videos the product should still be in its natural state and also in its original packaging where possible. Once your return / exchange is processed you must send the items back to the return address. Please include your name order number and reason for return in the package.